5 essential questions your homepage must answer to build a website that works

Bruno Veberis
5 essential questions your homepage must answer to build a website that works

Building a website is easier than ever — but building a website that actually works for your business is a whole different story. It’s not just about launching something that looks good. Your homepage, or the first page people see when they visit, is the most valuable real estate of your online presence.

Why? Because it’s your first impression. And when you build a website, first impressions can either win you a customer or lose one forever.

In this post, we’ll walk you through the 5 essential questions your homepage must answer if you want to create a website that grabs attention, builds trust, and converts visitors into customers. Whether you're using a professional website builder or starting from scratch, these principles will help guide your homepage design.

1. Who Are You?

When someone lands on your homepage, the very first thing they want to know is: Who are you? What kind of business or person is behind this site?

Solution:

Place your business name or logo prominently at the top of your homepage. This immediately answers the “who” and builds credibility.

Bonus tip: a logo instantly adds professionalism and helps establish long-term brand identity when you build a website.

2. What Do You Do?

Visitors typically arrive on your site with a purpose. They need to know instantly if you can help them.

Solution:

Use a clear, bold headline at the top of your homepage that states what you do in a single sentence. Below it, add a short supporting paragraph that gives more context. A strong value proposition here is key to helping people understand exactly how your site meets their needs.

When you create a website using a modern website builder, you’ll often find built-in tools to help structure this message effectively.

3. What Can I Find Here?

Once a visitor understands who you are and what you do, their next question is: “Can I find what I’m looking for here?”

Solution:

Include a well-organized navigation menu with clear labels (e.g., About, Services, Products, Blog, Contact). Structure your homepage content in an intuitive and visually appealing way. Use spacing, imagery, and headings to guide the eye. A good website creator or builder will help you customize this easily.

Remember: if visitors get confused or lost, they’re gone.

4. What Makes You Different?

There are thousands — even millions — of businesses online. If you’re going to build a website, you need to show how you stand out.

Solution:

Use your homepage to communicate your unique selling proposition (USP). What sets you apart? Whether it’s your pricing, customer service, product quality, or values — highlight what makes you special. Keep your branding consistent: use cohesive colors, fonts, and voice across your site.

A strong brand presence is what turns a generic website into a memorable one.

5. What’s the Next Step?

Even if your visitors like what they see, they may not know what to do next. That’s where a clear call-to-action (CTA) comes in.

Solution:

Guide visitors to take the next step with strong CTAs like:

  • “Browse Our Store”
  • “Get a Free Quote”
  • “Subscribe to Our Newsletter”
  • “Contact Us Today”

Place your CTAs strategically throughout your homepage — not just at the bottom. Most website builder platforms make it easy to insert buttons, banners, or forms that drive action.

Conclusion: Build a Website That Works — Not Just One That Looks Good

Many people make a website thinking the hardest part is getting it live. But the real challenge (and reward) lies in creating a site that actually engages visitors and drives results.

By answering these five simple but powerful questions on your homepage, you’ll set the foundation for a site that not only looks professional — but performs like a pro.

Whether you're just starting to create a website or revamping an existing one, using the right website builder like Mozello gives you the tools to do it fast, affordably, and beautifully.

Ready to Build a Website That Drives Real Results?

Start building your website, blog, or online store with Mozello today — it’s easy, fast, and free. No tech skills required. Just your vision and a powerful website creator designed for small business success.