Mozello's biggest update yet: New booking system, improved design, and advanced eCommerce tools

Bruno Veberis
Mozello's biggest update yet: New booking system, improved design, and advanced eCommerce tools

We are thrilled to introduce the most extensive improvements in Mozello history. Almost everything has been refreshed, from design and usability to powerful eCommerce additions and a booking system that makes Mozello especially suitable for service providers. With this update, Mozello gets a new breath of life, giving you the opportunity to grow a business online stronger than ever before.

The platform has now become one of the most competitive solutions in the field of website and online store creation, offering high-level features at a friendly price (especially compared to giants like Shopify or Wix). And this is just the beginning!

Design: Clearer and More Flexible

Based on research and customer feedback, we have introduced several design enhancements and new content blocks. These will help you create a professional, customized website or online store even faster and easier.

New Content Block Selection View

We have completely redesigned the content block selection window, making it intuitive and visually clear. We replaced the old icons with real previews, so you can now immediately see how a block will look on your website.

Good to keep in mind:

  • All content blocks are customizable and can be updated after they are added.
  • You can quickly and easily add new content blocks to your website by simply clicking the blue "+" symbol above or below any existing block.

New Image Card Block for Powerful Design Possibilities

We have created a completely new and flexible content block, the image cards. It is almost infinitely adaptable to your preferences. Use it as an impressive main banner at the top of your website or as a modern, eye-catching element anywhere else.

This block gives you the freedom to create a creative and modern design. An attractive and clearly structured layout will help visitors grasp information more easily and get to your content, products, or services faster.

You have complete control over the appearance and functionality:

  • Smart visitor routing: You can add a link to any card directing to any section, product, category, or even an external resource, thereby purposefully guiding the customer to the next step.
  • Your unique content: You can freely customize the text and insert your own image for each card.
  • Flexible layout: Freely choose how many cards to display in a single row and column, ensuring the content looks exactly as you intended and is tailored to your needs.
  • Intuitive customization: You can easily change the dimensions of each card and the overall layout of the block simply by dragging them manually to highlight what matters most.
  • Design nuances to your taste: Adjust the spacing between cards, change their corner radius (choose modern rounded or classic square corners), and vary the text display options and other settings.

Content Card or List Block for a Clearer Information Layout

Alongside the new image cards, we have added another highly requested design element, the content card or list block.

This block gives you a ready-made, strict structure. You simply enter your text and add images, and the system automatically takes care of making everything look symmetrical and great on both desktop and mobile devices. You save your time and get a section that looks as if it was created by a professional designer.

Key features and conveniences:

  • Versatile application: Perfectly suited for introducing your team, highlighting the latest products, or listing the benefits of your service point by point.
  • Automatic order: Forget about time-consuming manual element shifting or text alignment. Buttons, text, and images automatically align in equal, symmetrical positions, guaranteeing a professional look without any extra effort.
  • Customizable design: You have full control over visual nuances. You can freely change image sizes, corner radiuses (rounded or square), and button styles.
  • Unlimited volume: Add as many elements and details as necessary, because the block supports an unlimited number of content cards.

New Logo Block for Easy and Professional Highlighting of Partners

This content block makes it easier to display the logos of partners, clients, or sponsors, making the process fast and simple.

Why is this so valuable? Professionally, accurately, and visually appealingly placed brand or partner logos significantly increase visitor trust. The more trust there is in your offer, the easier it will be for you to persuade your website visitors.

Most important benefits and possibilities:
Automatic layout: The system automatically takes care of perfect alignments and spacing so that all added logos always look symmetrical and visually harmonious. You will never again have to struggle with manually adjusting the size, formatting, or arranging of each individual image.

Complete control: Although the content block does most of the work for you, you still have the freedom to adjust the logo size and other nuances so that the final result perfectly matches your vision.

Professional 404 Error Page

Sometimes a visitor might click on an old link or make a mistake when entering the address. In such moments, they arrive at the so-called 404 error, which is a notification about a non-existent page.

Previously, this error page was displayed with the Mozello logo and visually differed from your overall website design. We admit that this looked slightly unprofessional and could cause confusion, making the visitor think they had left your website. Now this issue has been resolved!

For all Premium plan customers, the non-existent page notification will henceforth be displayed while retaining the design and navigation of your website or online store.

Why this is important:
By maintaining a unified visual experience even if a customer gets a bit "lost", you will not lose their attention and trust. The visitor will immediately understand that they are still on your website and can comfortably continue shopping or searching for information using the main menu.

Powerful Service Booking System for Your Website

Responding to our customer feedback, we have developed one of our biggest and most anticipated new features, which makes Mozello suitable for even more business models and opens up huge opportunities for service providers. Now you can easily accept customer appointments, time bookings, and equipment rentals directly on your website or online store, without external plugins and additional costs.

Important note: The system is currently running in an experimental mode as we continue to actively refine it, but we plan to achieve fully stable operation within a few months.

How does it work and what do you get?

The new booking system allows you to conveniently accept service and time bookings. You can add this functionality to your website web forms or online store products and effectively sell bookable services.

Flexible and adaptable to business needs:

  • Custom times and calendars: Specify your workdays and hours in detail, use multiple calendars, and let the system automatically manage your days off.
  • Smart resource management: Assign specific resources to bookings, which can be multiple employees, different rooms, or even rental equipment.
  • Complete control over time: Set fixed or fully customized time intervals. Define the minimum and maximum booking duration, as well as set time buffers, such as how long before a visit someone can apply and what the minimum break between bookings should be.
  • Automatic price calculation: The system itself will automatically calculate the final price of the bookable service, saving your time and preventing misunderstandings.
  • Automatic reminders: Your clients will receive reminders about the upcoming visit, which will significantly reduce the risk of no-shows and forgetfulness.

Who is the booking system suitable for:

If your offer includes services, consultations, or rentals, this system will help automate daily processes and allow you to grow a business even more effectively.

The application of the system is almost limitless, but here are some of the most prominent and popular ways to use it:

  • Specialist visits and consultations: Allow your clients to independently view available times and book an appointment with a manicurist, hairdresser, therapist, or any other industry professional without unnecessary correspondence and manual work.
  • Accommodation and venue rental: An ideal solution for owners of guesthouses, holiday homes, saunas, or conference halls. Visitors can conveniently choose and book the desired dates for their leisure.
  • Table reservations in restaurants and cafes: Smoothly and without misunderstandings accept reservations, from dinners for two to larger celebrations.
  • Equipment and gear rental: Perfectly suited for renting out boats, SUP boards, bicycles, skis, or any other equipment for specific time periods.
  • Events and unique experiences: Conveniently register participants for various events and experiences, like hikes, creative masterclasses, or, for example, a "Fairytale Forest" adventure.
  • Any other type of reservations: The structure of the system will allow it to be freely adapted to almost any unique offer or service!

This versatility guarantees that you get not just another feature, but a reliable digital assistant that will perform the functions of an employee. This will free up your time from administrative details and allow you to devote all your energy to other things.

The Mozello Booking System Fully Automates Your Customer Flow

You no longer have to spend valuable hours answering phone calls, text messages, or emails to coordinate available times. Customers can conveniently and independently apply 24 hours a day. Moreover, by integrating prepayments into your online store, you protect yourself against "empty" appointments, guarantee revenue, and gain a modern, trustworthy image that provides true added value to your brand.

Click here and learn more about the new booking system and how it works!

eCommerce Now at the Next Level

Improved Order Overview for Faster Workflow

You will definitely notice this improvement in your daily work, especially if there are many orders. Our main goal in perfecting the order overview was one thing: speed.

While previously loading and filtering a large number of orders in the online store could take a moment, now it happens without a hitch. We have sped up the functionality of the search field and added convenient list pagination. These improvements will allow you to navigate between orders and their archive much faster.

Redesigned and Detailed Order View

Convenient order management in eCommerce is essential because it improves efficiency and saves time. Therefore, we have completely redesigned the view that opens when you click on any incoming or archived order in the "Orders" section.

The new layout provides significantly more information and new possibilities that will ease your daily work, giving even greater control and flexibility in handling customer purchases.

Now you can:

  • Add comments and notes: If necessary, you can add internal notes to an order. This is a great way to jot down important nuances for yourself or your team.
  • Change the status to "unseen": If you open an order but wish to return to processing it later, you can simply mark it as unseen so it does not get lost in the daily rush.
  • Make quick corrections: If a customer has made a mistake while making a purchase (for example, provided an inaccurate address or phone number) or asks to clarify information, you can now conveniently edit their data and make corrections.
  • View buyer history in one place: Now you can instantly see the buyer's previous order history. This helps assess customer loyalty and shopping habits.
  • Distinguish registered users (Premium Pro): You will immediately see if a buyer is registered in your e-store. This feature is available only in the new Premium Pro plan. You can read more about the new Premium Pro plan and user registration below.

Accurate, fast, and convenient order processing is the foundation of quality customer service
Quick data correction, purchase history, and system notes prevent misunderstandings and speed up shipping. This improves customer service and saves your time, allowing you to devote it to rest or more important matters.

All Customers in One Place

Until now, buyer data was located in each individual order, but going forward, your entire database will be available in one place. The new "Customers" section can be found in the main menu under "Store". It will help you manage information much more conveniently and avoid wasting time on unnecessary searching.

Main benefits and features:

  • All customers in one list: Quickly find any buyer using handy filters and sorting.
  • Full order history: In the customer's profile, you will see all their purchases in a single overview.
  • See your best customers: The system makes it easy to identify the "gold reserve" of your e-store: the largest and most important customers. This is a great foundation for appreciating their loyalty and delighting them with special offers.
  • Convenient data export: With a couple of clicks, select and export the contacts of those customers who have agreed to receive newsletters.

This section makes the most important data accessible literally a few clicks away. You no longer have to spend time examining each order separately, as everything is now visible in one place. By knowing customer habits, you will be able to create more accurate email campaigns, improve service, and grow sales based on real data rather than guesswork.

Customer Registration and Profiles Are Here

Complementing Mozello's eCommerce functionality, we offer a long-awaited feature: going forward, buyers will be able to create their own customer accounts in your e-store.

This makes Mozello an even more comprehensive platform for selling online. We have created a solid system foundation that we will continue to perfect over time. This feature is only available in the new Premium Pro plan.

Customer registration significantly improves the shopping experience, providing benefits for both you and your buyers.

Benefits for You:

  • Loyalty discounts: A convenient mechanism for retaining and motivating customers. Set discounts that automatically apply to all registered users, or grant them individually (for example, to VIP clients, regular buyers, or partners).

Benefits for the Buyer:

  • Saved shopping cart across all devices: The customer can start shopping on their phone and later complete the purchase on a computer. Upon logging into the profile, the selected items will already be waiting in the cart. This significantly reduces the number of abandoned purchases.
  • Faster checkout: Registered buyers do not have to repeatedly enter their shipping and contact information, and this data is accessible when shopping from any device.
  • Convenient order and review management: In their profile, the buyer can independently track order statuses, review purchase history, and easily add or edit reviews for products.

Customer Registration: More Than a Technological Feature

This feature is a strong foundation for long-term relationships with buyers. By offering discounts to registered users and simplifying the shopping process, you create an e-store that people will want to return to.

It is an opportunity to create a convenient, exclusive, and personalized shopping experience that makes you stand out among competitors and directly helps to increase revenue.

Abandoned Checkout Reminders or Recovering Lost Buyers

Often a visitor places items in the cart and reaches the checkout, but at the last moment still leaves the e-store. Until now, such customers were likely lost, but now you can enable an abandoned cart reminder in your online store.

This feature, available exclusively in the new Premium Pro plan, will automatically help bring buyers back and encourage them to complete the purchase.

You can simply enable the feature in the store settings, under the "Emails" section.

How it works and your options:

  • Automation: The system automatically sends two reminder emails to buyers who have not completed their payment.
  • Customizable time and content: You have complete control. Set the dispatch time (for example, the first one after an hour and the second after a day) and customize the text to invite the customer to complete the purchase.
  • Visual reminder: In the email, the customer will immediately see the items left in the cart and their images.
  • Extra motivation: In the follow-up email, you can add a discount or special offer to prompt action.

The real benefit:
Abandoned cart reminders help to increase sales volumes. By automatically reaching out to people who were just one click away from a purchase, you recover potential revenue without additional marketing expenses.

Worth knowing: The feature also works for unregistered users if they managed to enter their email address in the purchase form.

Improved Analytics Section

We continue to improve the analytics section so that you can study sales results in even more detail. We have introduced two major features:

  • Customizable data detailing: Choose the precise level of detail (granularity) for your data display, viewing results in the timeframe you need. This will help to spot buyer behavior trends, peaks, and drops in a timely manner.
  • Convenient data export: Now you can simply export or copy analytics data for further work in Excel, Google Sheets, or artificial intelligence (AI) tools.

Real and clearly understandable data is the key to your e-store's success
Transparent sales metrics help to adapt and act faster. The new data selection and export options give you the freedom to work with information in a way that is convenient for you, allowing you to make smart and data-driven decisions.

The Next Step for Serious Players: The Mozello Premium Pro Plan

We have observed how our clients start with an idea, create their first e-store, and over time are able to successfully grow a business. Previous plans, such as Premium Plus, serve excellently for professional selling. However, as the number of visitors, customers, and purchases increases, a need arises not only for automatic solutions that do part of the work for you, but also for more in-depth functionality. Therefore, we have created the new Premium Pro plan.

More Than Just New Features

Premium Pro is the logical next level for those whose online store or service provision is their main source of income. While Premium Plus helps a customer to conveniently buy a product, Premium Pro ensures a great experience so that they return and become a loyal customer in the long term.

  • Customer registration and loyalty discounts: This feature speeds up shopping in the e-store and gradually promotes loyalty by allowing you to grant loyalty discounts to customers. Buyers can shop from any device without repeatedly entering data, as well as conveniently track orders and review feedback. Overall, it is a practical solution that removes unnecessary steps in daily purchases.
  • Abandoned checkout reminders: If a visitor closes the e-store without paying for the cart, the system will automatically send a friendly reminder and bring them back to the checkout window.
  • Booking system for service providers: The plan includes a fully-fledged booking system without limitations, allowing you to freely and conveniently manage complex work schedules, rooms, and employees.
  • Higher AI limits: Save time in creating product and website content with significantly increased artificial intelligence usage limits.

This carefully selected set of tools opens doors to professional opportunities, allowing you to focus on work and customers rather than manual micromanagement. Moreover, we do not stop here; in the future, the Premium Pro plan will be updated with even more professional features to help you grow a business more successfully.

View the full plan comparison on the Mozello pricing page.

The Right Moment to Take the Next Step

To make the choice or transition to the new plan more pleasant, we have prepared a 5% lifetime discount on the subscription fee for the first 50 users who choose Premium Pro. This is our support and a friendly starting boost for those who are ready to utilize the new possibilities.

How to get the discount?
Choose the Premium Pro plan and enter the code at checkout: PREMIUMPRO5

What Awaits You in the Future?

Even though this update is one of the most substantial leaps in Mozello history, we do not plan to stop at it. Our team is already actively working on the next enhancements. Here is a brief look at what is expected very soon!

Coming Soon

Possibility to add users with different access rights (Premium Pro)
This is one of the most anticipated features that will ease team management. Soon you will be able to attach multiple employees to your website by creating separate profiles with customized access levels.

This will improve security because you will be able to grant each user, from moderator to warehouse manager, access only to the functions necessary for their work. You will be able to safely delegate tasks without worrying about accidental changes in important settings.

New content blocks with broader customization possibilities
Lately, we have focused on design flexibility and diversity. In the near future, new content blocks will be at your disposal, which will be useful in various situations and offer significantly broader editing options.

We want to give you even greater freedom so that the design of your website or online store is not only attractive and modern but also functional and unique.

A Glimpse a Bit Further into the Future

  • New design options at all levels: Regardless of the chosen plan, in the future you will be able to customize the look of your website or online store even more broadly on Mozello. For example, you will be able to add completely new, modern, and customizable image galleries or a call to action button in the main menu.
  • New AI capabilities: We are researching, testing, and planning to introduce new artificial intelligence (AI) features. They will help to automate processes even further, easing both the creation of a website and your daily work.
  • Work on eCommerce and bookings continues: Although the latest additions significantly expand Mozello's capabilities for almost any business, we will purposefully continue to improve the eCommerce, booking, and customer registration systems. The foundations are laid, and now our task is to polish them and make them even more powerful.

In Conclusion

We hope these updates will be useful and help improve results as well as daily work efficiency. In turn, the outlined future plans reflect our commitment to continuous improvement to provide the most suitable tools for your business needs. Our goal is clear: to continue developing Mozello into an increasingly comprehensive platform that helps you successfully grow a business!

If your website or online store is missing a feature, please contact us and share your idea! Every piece of feedback matters. Even though we cannot implement all suggestions immediately, we prioritize what users request the most, so we are always open to suggestions.

Finally, we want to sincerely thank you for your trust and for choosing Mozello. You are our driving force, and we will continue to work to help you grow a business increasingly successfully.

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